We firmly believe that all of our beautiful yarns, quality fabrics and innovative finishing techniques mean nothing unless we provide customer service to match.  We will go out of our way to see that each customer receives the rug they want when they need it.  And we'll back it up with a satisfaction guarantee that ensures your customers go home happy, and stay that way.  We operate on a personal basis with all our customers so we can get to know your needs and make sure we satisfy every time.  This might seem like a long way to go for some, but for us it's nothing out of the ordinary.

Our Quality Guarantee:

• Every rug carries our signature label with a registration number and the customer's name. This is your certificate of authenticity.
• 100% customer satisfaction, or we will repair or replace it at no charge.
• Every rug will last a lifetime under normal conditions of use.